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Returns

Policy

  • We accept returns on orders only up to 30 days from purchase date.
  • Sale/clearance items and product samples do not qualify for returns.
  • Customers are responsible for return shipment costs unless items are defective or damaged.
  • Returned items must be received within 30 days from the date the return label is provided.

For Defective/Damaged Items

We will refund 100% of your order or ship you a replacement. We may request photos of the defective or damaged boxes. If we request the items be returned to us, we will send you a prepaid shipping label. Flush must be notified of the damage within 5 days from receipt of the order to qualify for free return shipping.

How To Make A Return

  1. Send us a message Let us know why you didn’t love your boxes. We’ll do everything we can to make it right.
  2. Return in original packaging.
  3. Pack your items to survive the return shipping process.
  4. Include a receipt/proof of purchase.
  5. Cover the original shipping label with provided prepaid label.

Refunds

  • Once your return is received, we will confirm your refund via email.
  • Refunds will be applied to your original payment method.
  • Refund issued will be for quantity of unused/undamaged products, less return shipping amount.